Resources

CRISIS MANAGEMENT RELATED SERVICES

There are many organizations which provide valuable services in the arenas of crisis management and media/community relations consulting. JCH Enterprises considers it a privilege to be able to offer you access through the links below to the sites of organizations which we respect and admire. Check out their products and services.
If you are interested in exchanging links, please e-mail your inquiry to judy@judyhoffman.com.

Aronson Partnership
A former press secretary for the Governor of Minnesota and a former journalist, Bob Aronson has good advice for those facing today’s journalists. Booklets available include “The Simple Truth: How to Be in Charge and Take Advantage of Media Interview Opportunities” and “Simply Speaking: A Formula for Persuasive Communication and Compelling Presentations.”
Visit www.Aronsonpartnership.com


Do your best work. When time is of the essence, AudienceCentral’s PIER (Public Information Emergency Response) system allows you to develop and execute your communications strategy seamlessly. The speed of the world may have changed, but the importance of strategically building a solid reputation has not. Their system allows you to put the latest information up on the web as soon as it is internally approved in order to answer journalists’ questions and meet the concerns of the public. With the streamlined workflow of PIER, and access from anywhere in the world, senior management can be confident that the communications team is reputation-vigilant and crisis-ready. PIER is your virtual JIC.
Visit www.audiencecentral.com

Bernstein Crisis Management LLC
A national crisis management consultancy providing crisis vulnerability assessment, crisis planning and training services. Its web site is also home to the free “Crisis Manager” newsletter and has hundreds of wonderful articles on crisis management available to visitors. Be sure to check out his book “Keeping the Media Wolves at Bay: A Media Training Manual” and related CDs.
Visit www.bernsteincrisismanagement.com

Community Alert Network (CAN)
In a crisis, it is absolutely critical that you be able to get the word to people who need to know what is going on. Community Alert Network, Inc. (CAN) is a high-speed, telephone emergency notification company that gives you the ability to get critical information to large numbers or a precise number of people in a short period of time. CAN uses the latest in computer, telephone and digitized voice technology to deliver “The Right Message to the Right Audience, Right Now.”
Visit www.can-intl.com

Docleaf
Docleaf is a leader in the field of operational Risk Management including Crisis Management, Business Continuity Planning and Overseas Health and Safety. They offer brand protection and round the clock response services to businesses and organizations both in the UK and worldwide.
Visit www.docleaf.com

Karen Friedman Enterprises
A media and communications training firm that teaches people how to communicate more effectively. Friedman is an award-winning television news reporter who has published a series of “Survival Guides” and audio CDs. She offers scores of valuable free articles and advice at
www.karenfriedman.com

Left Brain Leverage
Regina Clark, founder of Left brain leverage, delivers high energy, content rich keynotes and training programs to corporate and association audiences. If you need someone to teach basic presentation skills (with crisis management and media training being advanced presentation skills), Regina is great with her topic “Spice Up Your Speaking” which is especially geared for engineers and other technical personnel. Other topics she covers include “How the West Was Won: SMART Strategies for Managing Change,” “Following the Service Path,” “Work/Life Balance,” and “Training the Six Sigma Trainer.”
Visit www.leftbrainleverage.com

Manners That Sell
Practicing good business etiquette and promoting quality customer service are key to the prevention and management of corporate crises. Manners That Sell is a business etiquette firm founded by Lydia Ramsey, professional speaker, corporate trainer and author of the widely acclaimed book, “Manners That Sell: Adding the Polish That Builds Profits.” Ms. Ramsey believes that manners are not about the rules, but about the relationships – and building good relationships can avert crises.
Visit www.mannersthatsell.com

“MediaSmart: How to Handle a Reporter (By a Reporter)”
This book was written, as indicated, by a former journalist, Dennis Stauffer. It is very helpful to see the world of crisis management through the eyes of the media. You can learn valuable tips – things to do and what to avoid.
The book is published by MinneApplePress, 1994, and is available at www.amazon.com

Robert Middleton - Action Plan Marketing
Robert Middleton specializes in helping independent professionals and consultants attract and retain clients. His marketing expertise in this area is unparalleled. He is the author of the very valuable "InfoGuru Marketing Manual" which is available, along with other products and workshops, by clicking on this link: www.actionplan.com

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